Benoit Evrard
General Manager SEPTEO Belgium - Septeo

“We have been able to develop a relationship of trust, which is characterised both by a certain harmony (we communicate well with each other), and by a level of professionalism that we expect from a recruitment agency.”

Septeo

The challenge before Profile Group

We were in the process of launching a brand on the Belgian market, in a market we knew well but as a startup. The idea was to bring in skills that were mainly commercial to begin with. So the first projects with Profile Group were mainly commercial, and then we gradually introduced a new software brand on the Belgian market.

Talentpack is a good approach when you have time to devote to recruitment

We started with a Talentpack. That wasn’t my first experience with a recruitment agency but up to that point, my recruitment process was a bit more rudimentary, we would publish vacancies ourselves on the FOREM and other websites. So this was the first time I decided to completely outsource a recruitment drive. The Talentpack seemed like a good approach as I had time to devote to recruitment. Strategically, it was also important for me to have a first-class commercial resource in this context, so that was the option we chose.

We’ve recruited a lot of people!

We’ve recruited a lot of people, we’ve filled a lot of vacancies. There were quite a few because it spread to Genapi at SEPTEO. We started with 4 employees and now SEPTEO Belgium has 50. Not all of them were recruited by Profile Group, but this shows the extent of the partnership. Today, we have a team of 50 people, two companies targeting vertical markets in the field of ERP software, plus sales teams, as well as technical and development teams, and they are all still here. Then of course there is also an element of market volatility for certain roles, but that is because of the particular market and the roles. And most importantly, thanks to this long-term, close partnership, Profile Group has really got to grips with our values. Now, when we need anything, Profile Group can get moving immediately, without the need for another 4-hour debriefing on the vacancies, because we know each other, they know our values and how we operate. We have also analysed common past mistakes so that we can manage turnover better, and Profile Group is working with us on that.

							
					

What our clients say

Luuk Zonneveld
Chair of the Board of Directors - EDFI

Why do you like to work with us? I highly appreciate the personal commitment of the Profile Group (PG) expert, Hans, I worked with. He pro-actively contacted me regularly to ensure the efficient and successful recruitment procedure, he kept in contact with the long- and short-listed candidates and was helpful in discussing candidates’ suitability for the function in question. What were the recruitment challenges you, as head of the recruitment committee, had for the search for the new General Manager for EDFI? The job profile for the function was very specific, it was not like recruiting for a generalized function like teacher or bookkeeper, making it challenging to recruit and assess applicants. How has PROFILE GROUP answered these challenges? PG/Hans submitted a diverse initial long list to us. Because of our feedback PG/Hans gained better insight in the exact candidate profile we were looking for, which helped PG in its recruiting and initial assessment. What was it like to work with Hans in the search for the General Manager? Relaxed and informal in the best sense of these words. I could call him whenever I wanted, and he was almost always available. The informal character of the cooperation made it easy to quickly get to the point, talk frankly and progress well. What appeals to you in PROFILE GROUP’s service? It’s no-nonsense approach, efficiency, and quality. Why would you recommend Profile Group/Hans as Executive Search partner? Because such searches are always more complex in terms of profile sought and delicacy of process, and Hans is an excellent partner with the necessary capacity to listen to me as a client, patience, discretion, and tact.